Feedback – from clients, managers, peers or even unsuccessful interviews – is free intelligence about how you show up at work.

Quick win (5 minutes):

Think of one piece of feedback you have received this year and write a sentence on what it might be telling you.

More time to invest? (60 minutes):

List three pieces of feedback – positive or developmental – from this year. For each, ask what the underlying pattern might be and identify one behaviour you can tweak on your next project, call or meeting. If appropriate, consider asking a trusted colleague for one extra piece of honest feedback.